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Frequently Asked Questions

How can I become a member?

That's easy! Get started online or visit any of our convenient branch locations. 

What is Openland's routing number?

Our routing number is 313189401. If you need to quickly access it in the future, we have it displayed at the bottom of every page of our website for easy reference.

What are Openland's hours? Where can I find a branch?

Visit our hours and locations page for more information on branch hours and locations.

Where can I find my account number?

Access your account number in Digital Banking by choosing your account and clicking Details. Your account number can also be found on the bottom of one of your checks, between the routing number and the check number. If you are having trouble finding your account number, contact us during regular business hours and we will be glad to help you.

What is Openland's mailing address?

Our mailing address is P.O. Box 9004, League City, TX 77574

How can I view my account balances?

For balance and transaction history, please log in to Digital Banking via our Mobile App or web browser.

How can I get a payoff for my Openland loan?

For the most accurate loan payoff quote, log in to Openland Digital Banking and select the loan account. In the upper right, select More to find the loan payoff option.

Which services are available in the drive-thru?

Most of your transactions can be performed through our drive-thru. When you visit the branch, simply pull in the drive-thru lane and one of our member service representatives will greet you and assist with your transaction. Drive-thru services include:
  • Deposits
  • Withdrawals
  • Instant issue of Debit Cards
  • Account opening
  • Loan applications

How can I update my address or contact information?

What are your rates?

How can I set up direct deposit with Openland?

Setting up or switching your direct deposit is easy. Get started in Digital Banking by selecting "Add/Switch Direct Deposit" from the menu. For step-by-step instructions, click here.

If your employer or payroll provider cannot be found in Digital Banking, please contact your employer's payroll department. You will need to provide the routing number and your account number.

I made a mobile deposit. When can I expect my funds?

Hold times on deposited checks are based on the individual deposit. Regularly, mobile deposits are available every two hours and are typically available within 30 minutes of these posting times:
  • Regular weekdays: Four times throughout the day before 4 p.m.
  • Saturday: Before 4 p.m.
  • Sunday: Before 4 p.m.
  • All Credit Union holidays: Before 4 p.m.

Please refer to our Funds Availability Policy.

What is my Debit Card limit?

Your daily limits are $500 cash from ATMs, $1,000 on the PIN/debit side of the card and $2,500 on the signature/credit side of the card. You can contact us during regular business hours to request temporary limit increases.

How can I order more checks?

Order or reorder checks online. You can also contact us for assistance during regular business hours.

My Openland card has a fraudulent charge. How can I make a fraud claim?

You can deactivate your card or mark it as lost using Card Controls in Digital Banking. You can also contact us for assistance during regular business hours.

How can I close my account?

We're sad to see you go. You can close your account by visiting any branch location or contacting us.

I disputed charges on my account. When will I receive my funds?

Debit and Credit Card fraud claims are processed and refunded within 10 business days. Funds from a dispute claim will be posted once credit is received.

What fees does Openland  charge?

View our Fee Schedule here.

I plan on traveling. Do I need to let Openland know?

Please let us know to avoid any unwanted service interruptions. Log in to Digital Banking via our Mobile app or web browser and select Travel Notice under the three button more option on the right hand corner. You can also contact us for assistance during regular business hours.

Is my money insured at Openland?

Your savings are federally insured and backed by the National Credit Union Administration (NCUA) up to $250,000. In addition to being backed by the NCUA, Openland provides Excess Share Insurance (ESI) to our members at no cost. This means your deposits are protected up to $500,000.00 per member – the highest level of combined federal/private savings insurance available.

How do I transfer money from my account?

Visit our Transfer Support page for step-by-step instructions on how to easily transfer money between accounts.

How do I transfer money to another Openland  member?

Visit our Transfer Support page for step-by-step instructions on how to easily transfer money to another Openland member account.
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When you become an Openland Credit Union member, you become part of everything we do to impact our communities.

We can't wait to show you what's possible.

Let's Hear From #happyOpenlandCUmembers!

Taylor's story

They went above and beyond to help me get the best loan possible. The process was quick, easy, and professional from start to finish. I really appreciated his honesty, communication, and dedication. Five stars all the way!
Taylor – Member

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